Last Updated: 1/15/2026
At Gold Star Vacation Rentals, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, https://www.gogoldstar.com, and when you make or manage reservations with us.
Information We Collect & Why
We collect information you voluntarily provide when you interact with our website, reservation system, or communications. This may include:
- Contact information such as name, email address, and phone number
- Reservation details including the property booked, dates of stay, and any preferences you share
- Communication preferences and message content
- Technical data such as IP address, cookies, and browser information to support website functionality and analytics
We collect this information to provide and improve our services, process reservations, communicate with you, and comply with legal obligations.
How We Use Your Personal Information
We use your information for permitted business purposes, including:
- Processing, confirming, modifying, and managing reservations
- Sending reservation-related communications, including confirmations, reminders, updates, changes, and important notices
- Providing property access information such as door codes, gate instructions, check-in details, and access credentials
- Sending arrival and stay instructions, including parking details and community rules
- Providing support or assistance during your stay when requested or necessary to resolve issues
- Sending marketing messages if you have opted in (opt-out options are provided)
- Enforcing our policies, complying with legal obligations, and protecting our rights and property
Reservation Communications
When you make a reservation, you agree that we may use your contact information (including telephone number and email address) to provide:
- Reservation confirmations
- Check-in and check-out instructions
- Door codes, lockbox details, smart lock credentials, and access guidelines
- Updates and alerts related to your property or booking
- Support communications regarding your stay
These communications may be delivered by email, SMS/text messages, phone calls, or through the reservation platform you used to book. Message and data rates may apply for SMS/text communications.
You may opt out of marketing messages at any time; however, you cannot opt out of essential reservation-related messages, including access instructions and support communications necessary for your stay.
Cookies & Tracking Technologies
We may use cookies and similar technologies to enhance your experience, remember preferences, and collect analytics. You can modify your browser settings to refuse cookies; however, some features of the website may not function properly without them.
Who We Share Your Information With
We may share your information with:
- Service providers who help operate our website, reservation systems, communications, and customer support
- Vendors that facilitate email, SMS/text, or phone communications
- Partners required to fulfill your reservation or manage property access
- Legal authorities when required by law
We do not sell your personal information to third parties for marketing purposes.
Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Your Rights & Choices
You may request access to, correction of, or deletion of your personal information by contacting us using the information below. You may opt out of marketing communications at any time; however, reservation-related and access communications necessary to complete and support your stay will still be sent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Gold Star Vacation Rentals
3645 Gulf Shores Pkwy, Suite 106
Gulf Shores, AL 36542
📞 251-651-6500
